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Your dedicated insurance team
We know that finding an experienced agent with the right understanding of your situation is important to you. We are confident that you will feel that kind of assurance and understanding with the agents at Tatum Insurance. With over 60 years combined experience, our agency knows what it takes to find the right plan for each of our unique clients.
Our team is dedicated to giving options that are both affordable and offer you the coverage that best fits your needs. As highly trained professionals, we believe that the first step to finding you the right insurance is getting to know you on a personal level. We want you to have confidence that our agents have your best interest at heart so we can help you get the coverage you need before the time of a loss.
Our Management Team
Mark Tatum
Managing
Member
Learn More About Mark
John “Mark” Tatum started his long career in insurance in 1989. He began his career as a captive agent before being offered the position of agency manager. His strong, entrepreneurial spirit was a driving force behind his decision to exit the captive world and open Tatum Insurance. Mark has experience in recruiting, training and guiding agents to become successful business owners. He has been trained in GAMA’s, The Essentials of Leadership and Management as well as the E-Myth Mastery Program and Integrity Selling. Mark’s extensive training and insurance knowledge lends itself to making Tatum Insurance a household name.
Laura Hafenscher
Vice President
of Underwriting
Learn More About Laura
Laura Hafenscher, CPCU, AIS, is the Director of Market Development for Tatum Insurance. Laura brings with her 30+ years of experience in the insurance industry. She began her career working in an agent’s office before accepting a position as an underwriter and from there became a captive agent. In 2010 she won the “Commercial Agent of the Year” award. She received personal coaching and has been engaged in the EMyth business owner processes. She is also trained in the Integrity Selling and Integrity Service programs. Laura’s extensive knowledge of underwriting enables proper risk management for every client with which she works.
Lisa Kelty
Vice President
of Operations
Learn More About Lisa
Lisa Kelty is the Agency Administration Manager for Tatum Insurance. Lisa has worked in the insurance industry since 2008. Lisa has worked side by side with Mark in recruiting and training agents and running the agency operations. Lisa received personal coaching and engages in the EMyth business owner processes. She is also trained in the Integrity Selling and Integrity Service programs. She is proficient in implementing processes that build a successful organization.
Our Managers and Associates
Matt Schlieger
Personal Lines Manager
Learn More About Matt
Matt Schlieger started in the insurance business in 2010. He began as a captive agent before making the switch to the independent agency side in 2012. Since 2014 he has worked training new agents on the process of quoting and binding business in the carrier systems. Matt worked throughout the Midwest. He and his family relocated from Kentucky and he joined Tatum Insurance in January 2019. Matt is involved in sales, service and agent training with Tatum Insurance. In his free time he enjoys spending time with his family and exploring all the things Arizona has to offer.
Martha Mendoza
Personal and Commercial Lines
Account Associate
Learn More About Martha
Martha Mendoza began her insurance career with a captive agency, giving her an invaluable learning experience. After realizing there were better options to serve her clients, she joined the Tatum Insurance team in 2020. Having lived in Texas, New Mexico, and Arizona has given her a unique perspective when it comes to the insurance needs of the Southwest region. Martha is bilingual with native fluency in English and Spanish, allowing her to serve the underrepresented needs of the Hispanic community.
Our Agents
Debra Jastrow
Agent
Learn More About Debra
Debra Jastrow, AIS, started working in the insurance industry in 2008. After graduating from the University of Arizona she began working in an agent’s office doing policy service. Following that she worked in underwriting and claims for an insurance company. Debra joined the Tatum Insurance agency in February 2014. She specializes in personal and commercial lines.
Licensed in Arizona, California and Texas.
John Caldwell
Agent
Learn More About John
John Caldwell, a native Arizonan came to Tatum Insurance as a 25-year veteran of the produce industry, where he gained valuable experience in all aspects of business. He offers a unique perspective in the understanding of the client’s needs with regard to both personal and commercial insurance. His passion is serving his clients with empathy and compassion while protecting what is most valuable to them. In his personal time, John enjoys spending time with friends and family.
Licensed in Arizona, California, Florida, Maryland, and Texas.
Jay Hixson
Agent
Learn More About Jay
Jay Hixson, born and raised in Oklahoma City attended Moore High School and went on to earn a Bachelors Degree at the University of Oklahoma. Now living in Edmond, OK, Jay has been professionally engaged in the Personal Lines and Commercial Insurance industry as an Agency Owner, Corporate Account Executive and/or a Producer since 2003. Jay prides himself as a passionate Trusted Advisor for his clients. Married with four children, Jay is involved in the Boy Scouts of America, enjoys attending family extracurricular activities, and is a strong supporter of the OU Sooners.
Licensed in Oklahoma and Texas
Ron Schmidt
Agent
Learn More About Ron
Ron Schmidt is an Arizona Native. He was raised in Glendale Arizona. Ron attended college at Northern Arizona University where he was a member of the track team. He graduated from NAU in 1996. Following graduation Ron moved to Kansas. He began his insurance career with Farm Bureau in 1998. When Farm Bureau presented him with the opportunity to open an agency in Arizona and work with Mark Tatum he relocated back to AZ in 2003. During Ron’s insurance career he has received numerous awards and recognition. He has qualified for the Million Dollar Round Table (MDRT) 10 times. In 2020 Ron decided it was time to make the career move to become and independent insurance agent and to again work with Mark Tatum. Ron enjoys the relationship with his clients. He works diligently to help clients understand their insurance needs and the policies they decide to purchase. In Ron’s free time he enjoys spending time with his family, volunteering and attending live sporting events.
Licensed in Arizona and Kansas
Nicole Borgoyne
Agent
Learn More Nicole
Nicole Borgoyne has built her career on a simple belief; Insurance is not just about policies, it’s about people. Her passion for the industry stems from a genuine love for peace of mind that may be attained with the proper coverage. Nicole is deeply dedicated to delivering a superior, customer service experience. It’s her goal to ensure that every client feels heard, valued, and understood. Nicole’s mission is to act as a trusted advisor. She strives to help clients navigate the complexities of a risk so they can protect the things that truly matter – their families, their homes, and their futures. She looks forward to working with clients to build a legacy that is as secure as it is meaningful.
Licensed in Washington, Oregon, and Arizona.