Meet the Tatum Insurance Team
We know that finding an experienced agent with the right understanding of your situation is important to you. We are confident that you will feel that kind of assurance and understanding with the agents at Tatum Insurance. With over 60 years combined experience, our agency knows what it takes to find the right plan for each of our unique clients.
Our team is dedicated to giving options that are both affordable and offer you the coverage that best fits your needs. As highly trained professionals, we believe that the first step to finding you the right insurance is getting to know you on a personal level. We want you to have confidence that our agents have your best interest at heart so we can help you get the coverage you need before the time of a loss.
John “Mark” Tatum started his long career in insurance in 1989. He began his career as a captive agent before being offered the position of agency manager. His strong, entrepreneurial spirit was a driving force behind his decision to exit the captive world and open Tatum Insurance. Mark has experience in recruiting, training and guiding agents to become successful business owners. He has been trained in GAMA’s, The Essentials of Leadership and Management as well as the E-Myth Mastery Program and Integrity Selling. Mark’s extensive training and insurance knowledge lends itself to making Tatum Insurance a household name.
Director of Market Development
Laura Hafenscher, CPCU, AIS, is the Director of Market Development for Tatum Insurance. Laura brings with her 30+ years of experience in the insurance industry. She began her career working in an agent’s office before accepting a position as an underwriter and from there became a captive agent. In 2010 she won the “Commercial Agent of the Year” award. She received personal coaching and has been engaged in the EMyth business owner processes. She is also trained in the Integrity Selling and Integrity Service programs. Laura’s extensive knowledge of underwriting enables proper risk management for every client with which she works.
Agency Administration Manager
Lisa Kelty is the Agency Administration Manager for Tatum Insurance. Lisa has worked in the insurance industry since 2008. Lisa has worked side by side with Mark in recruiting and training agents and running the agency operations. Lisa received personal coaching and engages in the EMyth business owner processes. She is also trained in the Integrity Selling and Integrity Service programs. She is proficient in implementing processes that build a successful organization.
Debra Jastrow, AIS, started working in the insurance industry in 2008. After graduating from the University of Arizona she began working in an agent’s office doing policy service. Following that she worked in underwriting and claims for an insurance company. Debra joined the Tatum Insurance agency in February 2014. She specializes in personal and commercial lines.
Licensed in Arizona, California and Texas.
Justin Roan grew up in Mesa, AZ and joined the Navy where he served three overseas tours. Afterwards, he returned to Arizona for an education in financial services. He began his career in the insurance industry in 2009. Justin joined the Tatum Insurance agency in April 2014 where he sells all lines of insurance. He currently resides in Washington state where he and his family relocated to be closer to family. Justin uses a principled set of foundational strategies to help clients through different challenges.
Licensed in Arizona, California, Nevada, New Mexico, Oregon, Texas and Washington.
Rufus joined the Tatum Insurance team in April of 2016. He has a Bachelors in Sociology from the University of Oklahoma. He played for the University of Oklahoma Sooners football team from 2003 to 2006. In 2006, Alexander was named to the All-Big 12 First Team, the Big 12 Defensive Player of the Year, and an AP and AFCA All-American. Rufus was drafted by the Minnesota Vikings in the sixth round (176th overall) of the 2007 NFL Draft.
Licensed in Oklahoma and Texas.
John Caldwell, a native Arizonan came to Tatum Insurance as a 25-year veteran of the produce industry, where he gained valuable experience in all aspects of business. He offers a unique perspective in the understanding of the client’s needs with regard to both personal and commercial insurance. His passion is serving his clients with empathy and compassion while protecting what is most valuable to them. In his personal time, John enjoys spending time with friends and family.
Licensed in Arizona, California, Florida, Maryland, and Texas.
Gaines DuVall Jr.
Gaines DuVall, Jr. is an Arizona native. He was born and raised in Phoenix. Gaines attended college at Southeastern Oklahoma State University where he played football and ran track. Upon graduating he began a career as a school teacher and coach. In 2003 he started a career in insurance. He was awarded the Central Region Rookie of the Year and was named Oklahoma Agent of the Year 4 years in a row. Gaines sells all lines of insurance but readily admits his passion is life insurance.
Licensed in Arizona.
Personal Lines Account Manager
Matt Schlieger started in the insurance business in 2010. He began as a captive agent before making the switch to the independent agency side in 2012. Since 2014 he has worked training new agents on the process of quoting and binding business in the carrier systems. Matt worked throughout the Midwest. He and his family relocated from Kentucky and he joined Tatum Insurance in January 2019. Matt is involved in sales, service and agent training with Tatum Insurance. In his free time he enjoys spending time with his family and exploring all the things Arizona has to offer.
Angie Poirier began selling insurance in 2014. She started her sales career with Tatum Insurance and has worked in Arizona and Oklahoma. She specializes in both personal and commercial lines of insurance. Angie is involved with the Chandler Chamber of Commerce and The Elks Club. When she’s not working or volunteering you will find her spending time with her children, grandchildren and friends or cheering on her favorite football teams.
Martha Mendoza began her insurance career with a captive agency, giving her an invaluable learning experience. After realizing there were better options to serve her clients, she joined the Tatum Insurance team in 2020. Having lived in Texas, New Mexico, and Arizona has given her a unique perspective when it comes to the insurance needs of the Southwest region. Martha is bilingual with native fluency in English and Spanish, allowing her to serve the underrepresented needs of the Hispanic community.
Licensed in Arizona, Texas, New Mexico, and California.
Andrew Saari, moved to Prescott Arizona from Detroit in 2012 for an opportunity to work in Banking. After a few years, he saw how banks treat people and decided he wanted to do better. 2016 proved to be a busy year for Andrew. He married his beautiful wife Liz, their son Andrew Jr. was born and he began selling insurance for a captive insurance company. In 2019, his daughter Evelyn was born. He found working in the insurance industry to be fulfilling. In 2020, he took his experience and started working as an independent agent. Andrew feels independency is attractive because he has more tools and better rates to offer customers. He loves insurance because “We transfer risk of financial loss from individuals and companies to the insurance companies. When disasters happen, we help people move forward in ways they could not do without insurance.”
Licensed in Arizona
Dean was born in San Diego California. In 1984 he moved to beautiful Arizona. He graduated from ASU with a degree in Business. Dean is a US Veteran. He spent eight years in the Army. After being discharged, Dean moved back to Arizona to live in Scottsdale. In 2018 he met his beautiful wife and they moved north to spectacular Prescott, which Dean states “Is a gem to raise our two amazing sons.” Dean enjoys hiking, outdoors and riding his Harley Davidson with his fellow Masonic brothers. Dean says “I love the insurance industry and to me my client relationships are the most important.”
Licensed in Arizona
Jay Hixson, born and raised in Oklahoma City attended Moore High School and went on to earn a Bachelors Degree at the University of Oklahoma. Now living in Edmond, OK, Jay has been professionally engaged in the Personal Lines and Commercial Insurance industry as an Agency Owner, Corporate Account Executive and/or a Producer since 2003. Jay prides himself as a passionate Trusted Advisor for his clients. Married with four children, Jay is involved in the Boy Scouts of America, enjoys attending family extracurricular activities, and is a strong supporter of the OU Sooners.
Licensed in Oklahoma and Texas